An important factor in the success of any construction project is in choosing the right contractor. Qualified, professional contractors have the background and experience in the industry to know what they need to turn out in order to guarantee the outcome of a homeowner’s project.
If you take the time to understand your contractor before giving them the contract, you save a lot of potential issues and wasted time in solving unexpected problems. Professional contractors work with a sense of pride, so expect them to discuss your options, their previous work, and and any and all references.
Before making an appointment, decide whether you’re truly qualified. And the best way to figure yourself out in those situations? Well, you can start by answering some of the following questions:
Does Your Contractor Have A Permanent Office?
The selection process can be grueling when it comes to roofing contractors. This means that you need to get the basics taken care of, early on. Start with the following question: do they have the resources to rent and maintain a permanent office? If your contractor isn’t permanently established somewhere, how can they guarantee they’ll complete your roof under deadlines or unexpected developments?
Do They Have Legitimate Insurance?
Trying to decide on a new contractor? You’re going to want specific information about their coverage in the event of an accident or some sort of roadblock. They’ll need to verify your coverage, with names and phone numbers for their provider.
Are They Licensed, Registered, and Part of a Trade Association?
Never trust a contractor just because they can show you their license. You might not expect it, but licensing requirements are actually pretty minimal.Not only that, but the actual laws concerning them aren’t usually very strict.
Ask if they are a trade association member. Then ask for contact details, and make sure to actually reach out and contact the association to confirm their membership.
How Long Have They Been A Part Of The Industry For?
Age within the business speaks volumes, so make sure to get a clear idea of how long they’ve been roofing for. Many businesses will artfully sidestep this question, but don’t let them distract you.
If your contractor has been in the business for fewer than five years, it may indicate some instability. This is why 90% of businesses fail within their first five years of operation. Check their references carefully for long-term validity, and make sure to ask about their older projects if and when you contact them.
How Have They Historically Handled Complaint Resolution?
If a contractor tells you they have never had a complaint during their time in business, do yourself a favor and reject them outright. Every business deals with complaints. It’s not about getting out without any complaints, but about how you handle those complaints.
Ask your potential contractor about the complaints they’ve had, how they handled them, and how they would handle a hypothetical complaint, as well.
Looking for more great insights into the roofing industry? Check out some of our other expert blog content, or get in touch with us today, and find out how Florida’s Best Roofing, Inc. can transform your next roofing project.